A good friend of mine mailed a ruger revolver (pistol) to Ruger for a recall. He mailed it with all the tracking numbers , insurance , the whole nine yards , they never saw it again , took him over 2 years for the insurance to pay a partial sum...I will never ever mail anything...ups isn't much better but I havn't lost anything yet . had a few things squashed but it did make it ...sorry for all the trouble you are having , hope they locate it.