re: have I been Scammed?
So here’s the facts. I am the guy at Golden Classics who handled the transaction and have been in ongoing contact with Larry Huestis.
· Dec. 24 Larry called our office and agreed to purchase the 66 Chevelle.
· Dec 27 We sent via DHL a packet of “paperwork” for him to sign and return to us, along with his finance company check and I obtained a shipping quote.
· Jan 3 we received his packet and payment.
· Jan 9 his title was mailed out
· Jan 14 the car was scheduled into our Service Department for the standard “pre-delivery inspection” that we do on every vehicle we ship out. As a part of that inspection we saw that the rear window had “sanding marks” in it from whoever did the paint work. (not us). We decided, in the interest of “customer satisfaction”, to have the window replaced. This necessitated a 3 step process;
1. have the glass people come by and remove the rear window
2. get the old window to (a separate) glass company to have one made (which took almost the better part of that week to get back)
3. have the glass people come by a re-install the window.
· Jan 19 I contacted the shipping broker and placed the shipping order. At this point, the ship date is out of our hands as we have no control over when the shipper picks up the car or how long it takes to get to it’s final destination.
· Jan 25 After not hearing from the shipper about a pickup date and in attempt to “please” the customer I called several other shippers looking to place the order.
· Jan 26 I finally found a shipper who was going North and had an open spot in his trailer. I immediatly placed the order with that shipper
· Jan 26 I called the original shipper and canceled the order we had in with them.
· Jan 26 We shipped Mr. Huestis’ car from our location.
At no point was Mr. Mrs. Huestis ever told that the reason their car was not being shipped was because their quote was to low. If Mr. Huestis chooses to remember he will recall that the “low price” shipping conversation was in fact, about a personal car that I shipped to myself and had nothing to do with him or his car at all.
We’ve been in the Classic Car business since 1978 and have thousands of satisfied customers all over the planet. But, I guess you can’t please everyone.
Ken
727 647 6047 direct