Hey Ron, don't feel too bad. My father recently bought a computer off ebay that had been redone at HP. He got it delivered and the box looked as if it had been in a playoff game. Anyway after plugging it in and powering it up, nothing. He also called the tech line. A woman that he refered to as pakastani that he could barely understand had him tear into it, but could not understand her well enough to fix it. He's not very patient either like me, don't know where I got it from,
. Anyway the next day he tries it again. Guess what another person that he could not understand trying to get him to tear it apart again. Now after an hour the first day and nearly the same the next day. He stops the man, and says after this much time he can teach people how to translate pakastani to english but all he wants his F&*#ing computer fixed. The man then says he will send a box for it. A day later he had the box mailed it, a week later the computer was back and now works. Dad has vowed to never buy a computer from a company that doesn't have english speaking techs. So I can't blame you.