I think Davis is right on the $100.00 claim, but i donot know who has to file the claim, the shipper or the buyer. I think when the package is delivered the reciever has to tell/show the UPS driver and the UPS driver then notes the damage. Course my UPS driver is such a nice person he may be going extra steps, he also leaves the packages on my porch if i'm not home and if there's damage he leaves me a note to call him. But we are small town people not big cities type, so everyone knows everyone.
Like Davis say worth checking out.
Zip.